Who we are

M/s Commercial Consultancy Services (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ccsstrategy.com (“Website”), use our services, or interact with us in any way. By accessing our platform, you agree to the terms outlined in this policy.

This Privacy Policy describes how Commercial Consultancy Services and its affiliates (collectively “Commercial Consultancy Services, we, our, us”) collect, use, share, protect or otherwise process your information/ personal data through our website www.ccsstrategy.com (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

Information we collect

– Personal Information: Name, email, contact number, address, and payment details.
– Usage Data: IP address, browser type, access time, and pages viewed.
– Cookies & Tracking Technologies: To enhance user experience and analyze traffic.

How we use your information

– To provide, operate, and improve our services.
– To process transactions and send confirmation emails.
– To send promotional communications, if opted in.
– To comply with legal obligations.

Data Security

We implement robust security measures to protect your data. However, no transmission over the internet is 100% secure.

Third Party Sharing

We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out. We may disclose personal data to third parties such as sellers, business partners, third party service providers including logistics partners, prepaid payment instrument issuers, third-party reward programs and other payment opted by you. These disclosure may be required for us to provide you access to our services and products offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitate our marketing and advertising activities, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services.

Security Precautions

To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.

Data deletion and retention

You have an option to delete your account by visiting your profile and settings on our Platform, this action would result in you losing all information related to your account. You may also write to us at the contact information provided below to assist you with these requests. We may in event of any pending grievance, claims, pending shipments or any other services we may refuse or delay deletion of the account. Once the account is deleted, you will lose access to the account. We retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.

Consent

By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing personal data” in your subject line of your communication. We may verify such requests before acting on our request. However, please note that your withdrawal of consent will not be retrospective and will be in accordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.

Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform by contacting us at [email protected].

Changes to Policy

We may update this policy periodically. Continued use of our services after modifications constitutes acceptance.

Contact Us

For queries regarding this policy, reach out to [email protected]
Grievance Officer:

Name of the Office: Commercial Consultancy Services
Designation: Customer Service
Insert Name and Address of the Company: Ground Floor, 340, 2nd Cross, Near Kengunte Circle,Mallathahalli, SMV Layout 9th Block Further Extension, Bengaluru, Bengaluru Urban, Karnataka, 560056
Contact Email id – [email protected]